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We know it is difficult in these days for you to know who to trust. You got questions. You want answers. This is a living document that will aid you in finding information that will aid in an informed decision.
How does one get into this industry?
References
Yes, you can go ahead and scan through our website. Or our multiple Google reviews and pictures. Could you check our social media platform to see if we are still updating them? Of course!
While you are at it, you can go to our BBB reviews. The BBB is a great start to discovering what customers are saying about any company. How about these?
Swag Pillows is one our giveaways
“I want to speak to a customer of yours, please?”
Those are just online references. Perhaps you were hoping we would share customer information. Like most high-profile clients, you want to avoid a list of people calling to ask if you liked our service after the restoration. Instead, our clients freely post their experiences online on our Google listing for our Springfield, Missouri, or Westcliffe, Colorado, locations. We have three new locations too, Austin, TX, Chesterfield, MO, and Colorado Springs, CO, and once we’ve pleased our clients in those areas, we’ll post links to those reviews here too. We also try to include latest restoration pictures on our many social media platforms. If a client refers us, we have been known to throw them some swag.
What can happen when you take the lowest restoration bid?
A Leap of Faith
You’re asking if we can stand behind our work and if it’s insured. Any company should be able to provide you with the coverage they carry and provide it upon request. This is wise, and I invite you to ask for it. If you have someone working on your home, you need some guarantees. Your house is where you live. It’s part of your life. Please get their coverage information.
Coverage
The Hartford is our Workers’ Compensation Insurance
Aside from the Perma-Chink warranties, we carry workers’ compensation insurance for our employees through The Hartford. Our employees enjoy free coverage through Aflac for accident, vision, and dental, and the company pays for vacation and sick leave. For our customers, we pay for a $2 million general commercial insurance through Thimble. We are a registered business in the states of Colorado and Missouri.
We are committed to customer service excellence. We offer you transparency about our insurance coverage and more to gain your trust. You may verify our business, FED EIN, on the IRS website. That information is below.
State Farm Insurance covers our facilities and vehicle insurance
Since we cross interstate lines, we fall under federal jurisdiction. Our company is mobile to meet your needs literally where you live.
Customer Service Excellency
We are dedicated to living up to the Log Masters name. You got questions. We’ve got answers. Below is the information about our coverage.
Commonly referred to as COI: you can request to be the certificate holder during your restoration
- Vehicles, trailers and personal property insurance through State Farm; feel free to verify.
- Workers Compensation and Employers’ Liability Policy #37 WEC AZ4YCG The Hartford 8/9/2024-8/9/2025; AZ3YUY The Hartford 8/9/2023-8/9/2024
- Previous WC policy Next First Insurance Agency, Inc effective 08/09/2021 to 08/09/2023. To verify, please call 855-222-5919 or email [email protected] (NAIC# 22608)
- Previous WC policy 5N02303A through Travelers
- Thimble Insurance Services Certificate of Liability Insurance(COI) To verify, please call 417-881-3520 or email [email protected]; effective 6/23/2024 to 6/23/2025. (GL: IBK-PKJ52PS62)
- Previous Travelers Insurance (COI); Commercial General and Umbrella Liability Policy through Croley Insurance Inc; effective 3/18/2024 to 6/23/2024. (GL: 1Y504138; UL 1Y505657)
- Previous Liberty Mutual Certificate