The History of Log Masters Restorations

AdminGetting To Know Log Masters

You may ask about Log Masters Restoration and wonder if they are qualified. Great! I have all kinds of good reviews to show you about the experience of our log masters. In this article, you will get to know:

Owners

To learn more about the individual owners, click on their image.

Dawn Smith, Business Administrator & Owner [email protected] , ext 1
Nick Smith, Colorado General Manager, Owner & founder [email protected] , ext. 3
Scott Futrell, Missouri General Manager & Owner [email protected] , ext. 2

Both Nick and Scott are in charge of their log cabin services, estimates, product purchases and are considered experts in the field of log cabin restoration and maintenance. Dawn is in charge of all the business marketing, bill payments, insurance, licensing, taxes, and other business logistics. Feel free to call them at 844-567-2329 with the respective extensions listed below their photo.

How It All Started

Original Logo

In Springfield, Missouri, Log Masters Restorations was formed with humble beginnings. At first, the founder, Nick Smith, and soon after, Scott Futrell and Dawn Smith.

Log Masters, LLC

Google Reviews from 2016

By October 2016, Nick founded Log Masters, LLC. Nick began marketing online to get his contracts rather than subcontract for other log home restoration companies. The company was based out of Des Moines, Iowa. You may also check out our 2017 review from David Bradshaw on Houzz .

Restructure Log Masters

In March 2020, Nick, Dawn Smith, and Scott Futrell decided to restructure Log Masters, LLC. We loved the idea of training the following “log masters” and maintaining the high standards the name implies. We wanted to be known as the name to call for all your log needs.

Base of Operations

By 2021, Log Masters Restorations was able to move from being a home business to a commercial business in Springfield, Missouri. The location on 1926 West Kearney was a great place to get a lot of commercial traffic heading to the airport.

Outsourcing

During the restructure, Aspen Restorations, LLC was created strictly for subcontracting work other log home restoration companies offered us. See below. So that you know, that isn’t uncommon. A lot of restoration companies outsource the physical labor because that is the current industry.

BBB customer review of Log Masters
New Logo (Trademark Pending)

Expansion

Missouri is our home state and will always be the base of operation. All the same, Colorado has always appealed to us and needed our service even more so after the Colorado Wildfire devastation. We also wanted to open up to more states with the same quality service we offer Missouri. Learn more…

Relaunch

In September 2020, we relaunched with a new name and logo and opened a branch in Colorado Springs, Colorado. After subcontracting for other restoration companies in Colorado, obtaining a Colorado business license, and getting to know the wonderful people of Colorado and the beauties of Colorado, we decided to eventually open a fully operational branch with full-time staff in Colorado Springs.

Good Intentions

In the spring of 2022, we moved operations from Colorado Springs to open our new Colorado branch in Walsenburg, Colorado. This decision was made to keep overhead costs low, pass on those savings to our customers, and give back to a town of people in Colorado suffering from poverty and a high unemployment rate.

Relocation

During 2022, we were able to better familiarize ourselves with our company and state demands in Colorado. Unfortunately, Walsenburg, Colorado, does not need employment by our company, so the company has moved to Westcliffe, Colorado, as of April 2023. This will serve as the permanent Colorado Branch Office.

Workman’s Comp and Liability (WC&L)

You can rest assured the crew that shows up to work on your log home are our employees and covered by workman’s comp (The Hartford Insurance holds our policy). The liability coverage, through Liberty Mutual, is for you, our clients/customers, just in case of an accident or malfunction in our service during the restoration or maintenance process is covered. You can view more information regarding our certification and coverage here.

Why mention Aspen Restorations, LLC?

You may wonder why I should care. I think it was worth mentioning to you for historical reference only. Aspen Restorations, LLC operated for our clients. Our clients were other log home restoration companies in Missouri and Colorado. With some research, it’s standard for restoration companies to hire subcontractors to do the work they have acquired.

As mentioned, we created Aspen Restorations, LLC, to avoid detracting from their company. Aspen Restorations, LLC only operates on paper with no advertising and is not searchable via the internet, except on this blog. We even kept our magnet logos off our trailers and trucks and had minimal interactions with the customer. This way, we were not promoting our company to their customer. It is necessary to show the earlier reviews on our site to express our experience, training, and reviews; we did not market our company to their clients. We also have nothing negative to say about the companies we were sub-contracted under. As of current, Aspen Restorations, LLC has been dissolved.

Why subcontractors?

Many in the log home preservation industry today prefer being their own boss. They like to set their work schedule to be flexible with family time. Plus, having an entire office staff to bring in business and manage multiple jobs is challenging. Hence, it’s easier to subcontract for advertising companies and offer labor services. Now, we obtain our work by reputation and name.